Privacy Policy

Privacy Policy for PetsVille

Last Updated: 6th May 2025

Introduction

PetsVille ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our store or website or use our services. Please read this policy carefully to understand our views and practices regarding your data and how we will treat it.

Information We Collect

  • Personal Information: We may collect personal information you provide us, such as your name, email address, postal address, phone number, and payment information.
  • Pet Information: We may collect information about your pets, including their name, breed, date of birth, and medical history.
  • Automatically Collected Information: When you visit our website, we may collect information about your device, browsing actions, and usage patterns. This may include your IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect in the following ways:

  • To provide, operate, and maintain our services.
  • To improve, personalize, and expand our services.
  • To understand and analyse how you use our services.
  • To develop new products, services, features, and functionality.
  • To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the service, and for marketing and promotional purposes.
  • To process your transactions and manage your orders.
  • To send you emails.
  • To find and prevent fraud.

Sharing Your Information

We may share your information with third parties in the following situations:

  • With service providers who perform services on our behalf.
  • With business partners, for example, to offer joint promotions.
  • In connection with a merger, sale, or other business transfer.
  • To comply with legal obligations.
  • To protect and defend our rights and property.

Your Choices

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request that we correct or update your personal information.
  • Deletion: You can request that we delete your personal information.
  • Opt-Out: You can opt out of receiving marketing communications from us.

Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, use, alteration, and disclosure.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, don't hesitate to contact us at Petsville.